Privacy Policy

01 — Who We Are

This Privacy Policy explains how iTrade FX ("iTrade FX", "we", "us", "our") collects, uses, stores, and protects personal data when you visit itrade-fx.com, contact us, purchase a subscription, join our private community, or otherwise use our services.

For the purposes of applicable data protection law, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the data controller is:

If you have any questions about this Privacy Policy or about how we process your personal data, please contact us using the details above.

02 — Scope of This Policy

This Privacy Policy applies to personal data collected through:

• our website
• our subscription and checkout process
• our contact forms and direct communications
• our private Telegram community and related access management
• our educational content, member services, and related support

This Privacy Policy does not apply to third-party websites, apps, brokers, payment providers, Telegram itself, or other third-party platforms that may be linked to or used alongside our services. Those third parties operate under their own privacy policies and terms.

03 — The Personal Data We Collect

We collect only the personal data that is reasonably necessary for the operation, administration, security, and improvement of our services.

Depending on how you interact with us, we may collect:

A. Identity and Contact Data

• full name
• email address
• billing country
• contact details you provide to us voluntarily

B. Account and Membership Data

• Telegram username or Telegram handle
• subscription status
• plan type
• account access records
• support history
• communication preferences

C. Transaction and Payment Data

• payment status
• transaction ID
• subscription start and renewal date
• limited billing information provided by the payment processor

We do not store full payment card details on our own servers. Payment processing is handled by third-party payment service providers.

D. Technical and Usage Data

• IP address
• browser type and version
• device information
• operating system
• pages visited
• approximate location based on IP
• referral source
• timestamps and website interaction logs

E. Communication Data

• messages sent through contact forms
• support emails
• messages relevant to onboarding or membership administration
• other communications you send to us

F. Marketing and Consent Data

• whether you have consented to receive marketing emails or promotional updates
• cookie preferences, where applicable

We do not intentionally collect special category personal data and ask that you do not send such data to us unless strictly necessary and lawfully justified.

04 — How We Collect Your Data

We collect personal data:

• directly from you when you fill out a form, contact us, subscribe, or communicate with us
• automatically when you use our website through cookies, server logs, and analytics tools
• from service providers involved in payment processing, hosting, analytics, email delivery, or membership administration
• from Telegram or similar platforms only to the extent necessary to identify your account and provide access to the relevant private community features

05 — Why We Process Your Data and Our Legal Bases

We process personal data only where we have a valid legal basis under applicable data protection law.

A. To provide access to our services

We process your data to create and manage your membership, provide access to paid educational content, verify eligibility for private community access, and administer your subscription.

Legal basis: performance of a contract.

B. To process payments and manage billing

We process relevant billing and transaction data to manage subscriptions, verify payment status, prevent duplicate access, and handle payment-related support.

Legal basis: performance of a contract; compliance with legal obligations.

C. To communicate with you

We use your contact data to respond to enquiries, provide service notices, send onboarding messages, and communicate important account or policy updates.

Legal basis: performance of a contract; legitimate interests in operating and supporting our services.

D. To operate, secure, and improve the website

We use technical and usage data to maintain site functionality, monitor stability, prevent abuse, investigate suspicious activity, diagnose technical problems, and improve performance and user experience.

Legal basis: legitimate interests in website security, service administration, and business improvement.

E. To comply with legal, tax, accounting, and regulatory obligations

We may process and retain relevant information where necessary to comply with applicable law, taxation, accounting requirements, legal claims, or law enforcement requests.

Legal basis: compliance with legal obligations; legitimate interests in establishing, exercising, or defending legal claims.

F. To send marketing communications

Where permitted by law, or where you have opted in, we may send you updates about our services, offers, or educational content.

Legal basis: consent, where required; otherwise legitimate interests where permitted by applicable law.

You may unsubscribe from marketing communications at any time.

G. To enforce our Terms and protect our business

We may process data to prevent misuse, unauthorised sharing of paid content, fraud, abusive conduct, or breaches of our Terms of Service.

Legal basis: legitimate interests in protecting our business, community, users, and intellectual property.

06 — Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

• remember user preferences
• maintain website functionality
• understand website traffic and performance
• improve user experience
• measure the effectiveness of campaigns, where applicable

Some cookies may be strictly necessary for the operation of the website. Others, such as analytics or marketing cookies, should be used only where permitted by law and, where required, based on your consent.

You can manage cookies through your browser settings and, where available, through our cookie banner or preference tool.

07 — Who We Share Your Data With

We do not sell your personal data.

We may share your personal data with trusted third parties only where reasonably necessary, including:

• website hosting providers
• payment processors
• email delivery providers
• analytics providers
• customer support or CRM tools
• Telegram or related platform providers, only as needed for community access and administration
• legal, regulatory, tax, or professional advisers
• courts, regulators, public authorities, or law enforcement where required by law

All third-party service providers are expected to process personal data only for authorised purposes and under appropriate confidentiality and data protection obligations.

08 — International Data Transfers

Some of our service providers or platform partners may process personal data outside the European Economic Area ("EEA").

Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is lawful and that your data remains protected. These safeguards may include:

• transfer to a country recognised as providing an adequate level of data protection
• use of Standard Contractual Clauses
• other lawful transfer mechanisms recognised under applicable data protection law

Because certain tools used in online education, payments, analytics, email, hosting, or community management may involve international data flows, such transfers may occur when necessary to provide the service.

09 — Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

As a general rule:

• account and membership data are retained for the duration of your subscription and for a reasonable period afterward for records, support, and legal protection
• billing and transaction data may be retained for as long as required by tax and accounting law
• support communications may be retained for operational and dispute-resolution purposes
• marketing data is retained until you withdraw consent or unsubscribe
• technical logs are retained for a limited period unless needed longer for security or investigation purposes

When personal data is no longer needed, we will delete it, anonymise it, or securely restrict it, unless continued retention is required by law.

10 — Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data
• request correction of inaccurate or incomplete personal data
• request deletion of your personal data
• request restriction of processing
• object to processing based on legitimate interests
• withdraw consent at any time where processing is based on consent
• request data portability where applicable
• request information about relevant safeguards for international transfers
• lodge a complaint with a competent supervisory authority

If you wish to exercise any of these rights, please contact us at [email protected].

We may need to verify your identity before acting on your request. In some cases, legal exceptions may apply.

11 — Data Security

We take reasonable technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

These measures may include, where appropriate:

• access controls
• password protection
• limited administrative access
• secure hosting environments
• encryption in transit where supported
• service provider due diligence

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12 — Children's Privacy

Our services are intended for adults and are not directed to children.

We do not knowingly collect personal data from anyone under the age of 18, or under the age of legal majority applicable in the relevant jurisdiction for access to trading-related educational services. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.

13 — Third-Party Platforms and Brokers

Our services may refer to or interact with third-party platforms such as:

• Telegram
• payment processors
• brokers
• copy trading providers
• analytics services
• embedded media or social media tools

We are not responsible for the privacy practices of those third parties. Your use of third-party platforms remains subject to their own privacy notices, terms, and operational policies.

14 — Automated Decision-Making

We do not make decisions producing legal or similarly significant effects based solely on automated processing of your personal data.

If this changes in the future, we will update this Privacy Policy accordingly and provide any information required by law.

15 — Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, business practices, or technology.

Any updated version will be posted on this page with a revised Last Updated date. Your continued use of our services after changes become effective may indicate acknowledgment of the updated Privacy Policy, to the extent permitted by law.

16 — Contact Us

If you have any questions, privacy requests, complaints, or legal enquiries regarding this Privacy Policy or our data practices, please contact us: